Hello, this is Steve here.
I would like to share some solutions to those problems that my clients meet in their daily life. And if this helps you, it would be great.
Q: why my IPTV app stopped from running?
A: You may get an unsuitable version of that application on your box, or your version is out of date. Just remove it from your android box and get the latest version on our site, re-install that, it would be solved.
Q: why my iview HD freeze for a while and comes back usually?
A: that may happen because your box is overloaded. Please go settings- apps- iview HD - clear data/ cache - confirm, and power of your box for around 10 minutes, then restart it, find if it is solved.
Q: why does my iview HD take so much storage of my box?
A: Make sure that how much storage of your box is left. And if iview HD surely takes much storage, remove it and re-install, it will be fixed.
Q: How can I remove my iview HD app?
A: Sometimes we need to re-install iview, so we have to remove it first. Just go settings- apps- iview HD - uninstall- confirm. Then the app will be removed from your box.
Q: Can I enjoy a re-seller price? If so, how?
A: We do get a discount for re-seller at price. And there are two ways to access the price, one is to top up 300~400 USD to your balance, and each time you want an activation code, we will deduct your balance. The other way is to group no less than 5 friends or families and place an order of 5 codes a time, you will surely enjoy the discount.
To be continued...
I would like to share some solutions to those problems that my clients meet in their daily life. And if this helps you, it would be great.
Q: why my IPTV app stopped from running?
A: You may get an unsuitable version of that application on your box, or your version is out of date. Just remove it from your android box and get the latest version on our site, re-install that, it would be solved.
Q: why my iview HD freeze for a while and comes back usually?
A: that may happen because your box is overloaded. Please go settings- apps- iview HD - clear data/ cache - confirm, and power of your box for around 10 minutes, then restart it, find if it is solved.
Q: why does my iview HD take so much storage of my box?
A: Make sure that how much storage of your box is left. And if iview HD surely takes much storage, remove it and re-install, it will be fixed.
Q: How can I remove my iview HD app?
A: Sometimes we need to re-install iview, so we have to remove it first. Just go settings- apps- iview HD - uninstall- confirm. Then the app will be removed from your box.
Q: Can I enjoy a re-seller price? If so, how?
A: We do get a discount for re-seller at price. And there are two ways to access the price, one is to top up 300~400 USD to your balance, and each time you want an activation code, we will deduct your balance. The other way is to group no less than 5 friends or families and place an order of 5 codes a time, you will surely enjoy the discount.
To be continued...
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