If my IPTV channels freeze while watching live sports, I will be crazy. So how to solve the IPTV freeze problem?
First of all, IPTV stuck is nothing more than the following two situations.
- The reason for the IPTV channel itself
- The reason for IPTV user streaming devices or networks.
If your IPTV channels are stuck, first you need to observe whether all your IPTV channels are stuck, or some IPTV channels are stuck and record a video to us (IPTV service provider), and inform the current situation.
Usually, we will use the IPTV free trial code or test account to test on our device, and then make a preliminary judgment based on your existing video and situation.
If the test in our equipment is abnormal, usually the IPTV is under maintenance, then we will feedback to our team, let them maintain it as soon as possible and let us know. We will also inform the client as soon as possible. (Of course, in this state, we will generally receive feedback from many customers. During the maintenance period, we can only wait until it is recovery.)
On the contrary, if we test these IPTV channels are normal, then it is usually the problem of the IPTV user side. IPTV users can be excluded one by one through the following situations.
- Network conditions. You need to check whether the network is normal. If other devices are connected to the network normally, but the IPTV is still stuck, you can try to restart the router and then turn on the router after 5 to 10 minutes.
- If the first stage still doesn’t work, check if the IPTV device has enough memory to load the channel. Just turn on your device and find the memory. If the memory is limited, try to clear the cache and delete unnecessary software to ensure that the box has enough space to load the video. If the memory is too small, it is recommended to replace a device with large memory.
- If the above two steps are done and the IPTV channel is still stuck, please switch the decoding mode or multiple player modes.
For example: iviewHD IPTV can directly open the settings, find Misc, and then there are 5 decoding modes, you can try one by one to see which decoding mode is suitable for you.
If it is FEXTV, you can directly find Multi-decoding mode or Dual player in the settings to choose another playback mode.
If the above situation still can’t solve the problem of IPTV channel freezing, you still need to communicate with the IPTV service provider as soon as possible.
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